Project Officer – Head Office

The Project Officer is responsible for supporting the effective planning, coordination, and implementation of the Microfinance Core Banking Project. This role ensures smooth communication between technical teams, financial institutions, and field offices, while assisting in data management, testing, and documentation activities. The Project Officer plays a key role in ensuring that project deliverables are completed on time, within scope, and aligned with the organization’s operational and financial inclusion goals.

•               Assist in planning, coordination, and execution of project activities under the guidance of the Project Manager.

•               Support data collection, analysis, and documentation related to CBS modules (savings, loans, deposits, member management, etc.).

•               Coordinate with financial institutions, field branches, and technical teams to gather functional and operational requirements.

•               Monitor daily project activities and ensure progress aligns with timelines and deliverables.

•               Prepare and maintain project reports, issue logs, and follow-up actions.

•               Support system testing, UAT coordination, and verification of migrated data.

•               Provide user support for CBS-related functional queries and escalate unresolved issues.

•               Assist in training and orientation sessions for end-users and field officers.

•               Facilitate communication between the implementation partner, vendor, and internal stakeholders.

Accountability:

•               Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values

•               Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

•               Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same

•               Widely shares personal vision for DAWN, engages and motivates others

Collaboration:

•               Builds and maintains effective relationships, with own team, colleagues and clients

•               Values diversity, sees it as a source of competitive strength

•               Approachable, good listener, easy to talk to

Creativity:

•               Develops and encourages new and innovative solutions

•               Willing to take disciplined risks

Integrity:

•               Honest, encourages openness and transparency

•               Always acts in the best interests of DAWN

·       Bachelor’s degree or Diploma in Information Technology or Business Administration or related field.

·       1 -2 years of working experiences in Banking, Microfinance or IT project support.

·       Familiarity with project documentation, testing, and reporting processes.

·       Strong analytical and problem-solving ability.

·       Excellent communication and coordination skills.

·       Proficient in MS Office (especially Excel, Word, PowerPoint) and basic project tracking tools.

·       Ability to handle multiple tasks under pressure and meet deadlines

·       Proactive and self-motivated with a strong sense of responsibility.

·       Team player with a positive attitude and willingness to learn.

·       Adaptable to field conditions and capable of working with diverse stakeholders.

·       High level of integrity, professionalism, and confidentiality in handling sensitive information.

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or Human Resources Department phone number 09-457750916 (Viber, Telegram), No.587, 3^rd Floor, The Regency Offices, Pyay Road, 2^nd Ward, Kamaryut Township, Yangon not later than 5PM. 28^th, October, 2025 (Tuesday).                      

Note: Candidates are also requested to mention in the applications if there is, blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.