Contact Us

Customer Care

DAWN is committed to customer care and treating everyone with respect and understanding. We always look after our customers to ensure the best interactions, and satisfaction with our service and products.
If you feel you have been mistreated or have any other concerns, please tell us right away by phone 09425753077 or via our other complaint channels, so we can address the problem.

Contact Information

We are responsive, friendly and offer relevant information. If you need any support, we are happy to help you. Please contact us below:

Complaints

We care about the quality of service you receive from us, that is why we have a service complaints procedure for you to use when logging a complaint.
  • To make a complaint:
  • Direct phone call or message to the complaint hotline – 09425753077.
  • Directly inform to branch manager, by phone or at the branch.
  • Write physical note in the Complaints and Suggestions box in the branch.
  • Send Facebook Message through DAWN’s Facebook Page @DAWNMicrofinance.
  • Email to feedback@dawn.com.mm.
  • Our branches and complaint hotline are open Monday to Friday, 9:00 a.m. to 5:30 p.m.
  • Thank you so much for letting us know. Your feedback is valuable to us.

Head Office

  • Address- No. 587, 3rd Floor, Pyay Road, 2 Ward, Kamayut Township, Yangon

Branch Offices

Head Office
No(587), 3rd Floor, Pyay Road, Ward (2), Kamayut Township, Yangon Division.
Phone : 09 444 5555 40 / 09 444 5555 41 / 09 940 077774
Dagon Seik Kan Branch Office
No.86/B, Corner of Zi WaKa Street and Nan Da Wun Street, 20 Ward, South Dagon Township, Yangon Division.
Phone : 09 891749414 / 09 765409270
Bahan Branch Office
No. 103-C, Oak Lan Street, West Shwegondaing Ward, Bahan Township, Yangon Division.
Phone : 09 797205665 / 09 895711708
Kyee Myin Dine Branch Office
No(6), Shwe Hlaing Street, Magyi Tan South West Ward, Kyee Myin Dine Township, Yangon Division.
Phone : 09 977876605 / 09 425753076
Thakata Branch Office
No(629),Shwe Pyi Thar Street,(6)West Ward, Tha Ka Ta Township, Yangon Division.
Phone : 09 977218956 / 09 457750921 / 09 969948247 / 09 797136600 / 09 421166321
Mingalartaungnyunt Branch Office
No (55), Ground Floor, Mya Yar Gone Street, Tha Pyay Gone Ward, Mingalar Taung Nyunt Township, Yangon Division.
Phone : 09 977218961 / 09 457750926 / 09 977874656 / 09 797136333 / 09 975585437
Khayan Branch Office
No.204, (3) Street, (3) Ward, Khayan Township, (South) Yangon Division.
Phone : 09 969983392 / 09 443727414
East Dagon Branch Office
No.366, Mintat Street and corner of Bo Saw Naung Street, (9) Ward, East Dagon Township, Yangon Division.
Phone : 09 977845002 / 09 457750936 / 09 765492485
North Dagon Branch Office
No.366, Mintat Street and corner of Bo Saw Naung Street, (9) Ward, East Dagon Township, Yangon Division.
Phone : 09 969924272 / 09 425749533 / 09 977874668
Shwe Pyi Thar Branch Office
No. 28, Ngwe Yamone Pan Chan Street, 5/3 Ward, Shwepyithar Township. Yangon Division.
Phone : 09 977218958 / 09 457750933 / 09 765492486
Insein Branch Office
No.110, ZeeOhnKone Street, NantTharKone Ward, Insein Township, Yangon Division.
Phone : 09 977218955 / 09 457750920 / 09 891749419 / 09 797136226
Mayangone Branch Office
Building No (1), No (945/Kha), Myit Tar Lane, Kyaik Waing Pagoda Road, Near Ye’ Yan Aung Bus Stop, Mayangone Township, Yangon Division.
Phone : 09 968019371 / 09 425749534 / 09 969948248 / 09 891749418 / 09 797136262
North Okkalapa Branch
No. (441), NweNi(1)Street, (Gagyi) Ward, North Okkalapa Township, Yangon Division.
Phone : 09 977218960 / 09 457750925
Hlegu ( 1 ) Branch Office
No.111, Aung Mingalar (1) Street, Aung Mingalar Ward, Hlegu Township. Yangon Division.
Phone : 09 977218962 / 09 457750927 / 09 765492484
Hlegu ( 2 ) Branch Office
No.111, Aung Mingalar (1) Street, Aung Mingalar Ward, Hlegu Township. Yangon Division.
Phone : 09 969910164 / 09 457750942
Mingalardon ( Htauk Kyant )
No.(234), YuuKaLit (6) Street, No (2/2) Toe Chae Ward, Htauk Kyant, Mingalardon Township, Yangon Division.
Phone : 09 977860875 / 09 457750934 / 09 765492487
 
Mawlamyine ( 1 ) Branch Office
No. 200, Kyaikkhami Road, Daungzayat, Zay Gyo Quarter, Mawlamyine Township, Mon State.
Phone : 09 977218967 / 09 457750928
Mawlamyine ( 2 ) Branch Office
No. 200, Kyaikkhami Road, Daungzayat, Zay Gyo Quarter, Mawlamyine Township, Mon State.
Phone : 09 977218968 / 09 457750933 / 09 891749417 / 09 797136655
Mudon Branch Office
No.52-A, Bokyoe Street, Myoet Ma (1) Ward, Mudon Tsp, Mon State.
Phone : 09 977844998 / 09 457750937 / 09 891749416 / 09 797136661
Paung Branch Office
Phalat Ward, Near School, Zin Kyaik, Paung Township, Mon State.
Phone : 09 969910163 / 09 457751138
Hpa-an Branch Office
No. (7/16), ThuDaNu Street, No (4) Ward, Hpa-an Township, Kayin State.
Phone : 09 977218966 / 09 457750931
Dawei Branch Office
No-172,Thida street,Kanyone Ward, Dawei Township, Tanintharyi Division.
Phone : 09 977631275 / 09 765424184
Bago ( 1 ) Branch Office
No.(9/454), Seinmyarchan Street, (2) Ward, Oaktha Myothit, Bago Township, Bago Division.
Phone : 09 977218963 / 09 457750932
Bago ( 2 ) Branch Office
No.(9/454), Seinmyarchan Street, (2) Ward, Oaktha Myothit, Bago Township, Bago Division.
Phone : 09 977845170 / 09 457750939 / 09 765424180 / 09 940948308 / 09 750494028
Thanatpin Branch Office
No.(152/Kha), Bandula Street, SetKonePaing Ward, Thanatpin Tsp, Bago Division.
Phone : 09 797205599 / 09 425754436
Kawa Branch Office
No (3/83), Yan Ta Bo Street, No (3) Kyaung Gyi Ward, Kawa Township, Bago Division.
Phone : 09 797136464 / 09 443727411 / 09 765478531
Letpadan Branch Office
No (26), (3) Street, MinYat Ward, Letpadan Township, Bago Division.
Phone : 09 797205588 / 09 457750943 / 09 765478530
Tharrawaddy Branch Office
No.122, Akwet No.135/Sa, LanMaDaw Road, KwetThit Ward, Tharrawaddy Tsp, Bago Division.
Phone : 09 969948439 / 09 425754437
Taungoo Branch Office
No. (124), Nanda Kyaw Htin Street, (22) Ward, Min Gyi Nyo, Taungoo Tsp, Bagon Division.
Phone : 09 969924256 / 09 457751141 / 09 765477164 / 09 405149051
Oaktwin Branch Office
No (1-Ya), Khaing Shwe War Street, Kyet Thun Khinn (1) Ward, Oktwin Township, Bago Division.
Phone : 09 969924269 / 09 457751142
Phyu Branch Office
No. (277), Bahtoo (5th) Street, Theingone Ward, Phyu Township, Bago Division.
Phone : 09 969924270 / 09 425749532
Kyauktage Branch Office
No. (ZaPa/164), Aung Thapyay Street, ZayPaing Ward, Kyauktaga Tsp, Bago Division.
Phone : 09 969948249 / 09 425753078 / 09 765478529
Yedashe Branch Office
No. (-), Mingyinyo Street, No. (4) Ward, Yedashe Township, Bago Division.
Phone : 09 765424185 / 09 977631279 / 09 977631280 / 09 765424183 / 09 972349092
Nattalin Branch Office
No-36,Zikonekalay A Pyin Street,Zikonekalay Ward, Nattalin Township, Bago Division.
Phone : 09 969982941 / 09 443727408
Zigon Branch Office
No. (2/C 31), Gone Street, (2) Ward, Zigon Township, Bago Division.
Phone : 09 969982942 / 09 443727409
Gyobingauk Branch Office
No. (64), Panbedan Street,Gyobingauk Township, Bago Division.
Phone : 09 969948441 / 09 425754439
Min Hla Branch Office
No. (-), Paukpintan Road, No. (3) Ward, Minhla Township, Bago Division.
Phone : 09 797205665 / 09 443727412
Okpho Branch Office
Oak Thar street,Myo Nyo Tan Ward, Okpho Township, Bago Division.
Phone : 09 977873493 / 09 443727415
PaungDe Branch Office
No (-), (36) Street, Min Kwet (3) Ward, Paungde Township, Bago Division.
Phone : 09 969925199 / 09 457750944
Thaegon ( 1 ) Branch Office
No. (190 D), Nateban Street, No. (1) Ward, Thaegone Township, Bago Division.
Phone : 09 977218964 / 09 457750929
Thaegon ( 2 ) Branch Office
No (8), Ah Shae Paing Street, Thiri Yadanar Ward (East), InnMa, Thegon Township, Bago Division.
Phone : 09 969983391 / 09 443727413
Pyay Branch Office
No. (897), Tayotesu Myintat Street, Nawin Ward, Pyay Township, Bago Division.
Phone : 09 969910684 / 09 457750940
Shwedaung Branch Office
No. (22-A), U Pai No. 56-A, Kugyi Road, Kyar Ni Kan Ward, Shwedaung Township, Pyay District, Bago Division.
Phone : 09 969948246 / 09 425753075
PaukKhaung Branch Office
No. (116), Pyitawthar Street, No. (5) Ward, Paukkhaung Township, Bago Division.
Phone : 09 977873492 / 09 895706510
PaDaung Branch Office
No(11/Ka), SeinPanPyar LanMaDaw Street, YadanarBone Ward, Okshitpin Township, Bago Division.
Phone : 09 969983394 / 09 895706502
Kan-Ma Branch Office
San Pya (1) Street, (4) Ward, Kanma Township, Magway Division.
Phone : 09 977218965 / 09 457750930
Aunglan Branch Office
No. 65, Khat Tar Road, Zay Ya Wadi Eard, Aung Lan, Magway Division.
Phone : 09 797136660 / 09 443727417
Taungdwingyi Branch Office
No. (4),OwnTaw (1) street, OwnTaw (2) Ward, TaungTwinGyi Township, Magway Division.
Phone : 09 977874249 / 09 895706504
Magway Branch Office
No (253), Mae Htee Street, Near Yan Pal Zay, Yan Pal Ward, Magway Township, Magway Division.
Phone : 09 977875520 / 09 895711707
Myoetthit Branch Office
No. (–),Pi Tauk Myine Road, Zay Ward, Myo Thit Township, Magway Division.
Phone : 09 891749412 / 09 797205775
Netmauk Branch Office
No.(271), Aung Mingalar street, Myoma Kwet Thit Ward, Nat Mauk Township, Magway Division.
Phone : 09 891749413 / 09 797205757
Lawe Branch Office
No. (-), Myothit (18) Street, No. (6) Ward, Lewe Township, Naypyitaw
Council.
Phone : 09 765424185 / 09 977631279
Tatkone Branch Office
No(67), U Wisara Street, Aung Zaya Ward, Tatkone Township, Naypyitaw Council.
Phone : 09 950659847
Monywa Branch
No (54/Gagyi), Seikta Thukha Street, Corner of Maggin Street, Myawaddy Ward, Monywa Township, Sagaing Division.
Phone : 09 797205577 / 09 977754569
Yamethin Branch Office
No. 205,Thilawa (1) Kwar Nyo Road, Wah Toe Ward, Mandalay Division.
Phone : 09 977874245 / 09 895706505
Meiktila Branch Office
No (681), Kyaung Road, WinZinn Ward (See Gon Gyi Ward), Meiktila Township, Mandalay Division.
Phone : 09 977874661 / 09 895711704
PyawBwe Branch Office
No. (93), (6) Street, Shwepyiyanaung Ward, Pyawbwe Township,
Mandalay Division.
Phone : 09 977874252 / 09 895706507
Taungtar Branch Office
No(-), DamarYone Street, No (2) Ward, Taungtha Township, Mandalay Division.
Phone : 09 765424179 / 09 405149049
Tharzi Branch Office
No.(1) Thayar Aye Ward, YonePaungSone Street, Between 40 Street and 41 street , Thazi Township, Mandalay Division.
Phone : 09 977874250 / 09 895706506
Wundwin Branch Office
No(1) Myoet Ma Ward, Myat Bhone Shin Bagoda Street, Thedaw Township, Mandalay Division.
Phone : 09 977874657 / 09 895711706
Kyaukse Branch Office
No (48), Hospital Round Road, Near the Road Transportation Administration Department Office, Kyat Minn Ton Ward, Kyaukse Township, Mandalay Division.
Phone : 09 797136644 / 09 891749411
Myittha Branch Office ( Kumae )
No. (201), Power Tuition Street, Thoneyarthi Road, No. (1st) Ward, Kume, Myittha Township, Mandalay Division.
Phone : 09 797136633 / 09 891749410
Sintgaing Branch Office
No.(1), Corner of SinTheinGi Road and Cherry Road, YanAungMyin Ward, Sintgaing Township, Mandalay Division.
Phone : 09 797205656 / 09 977754642
Nawnghkio Branch Office
No. (33), Kwarnyo Street, Nalmyay (4), Buta Ward, Nawnghkio Township, Shan State.
Phone : 09 765683910 / 09 765683911
Kangyidaunt Branch
No(20), Kan Kaw Myaing (6) Street, Kan Kaw Myaing Ward, Kangyidaunt Township, Ayeyarwaddy Division.
Phone : 09 765409268, 09 765409269
Myaungmya Branch
No(21), Ball Lon Kwin Street, No (1) Ward, Myaungmya Township, Ayeyarwaddy Division.
Phone : 09 765409271, 09 969924254
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