MIS Administrator – Head Office, Yangon

Early Dawn Microfinance Company Limited (“DAWN”) is a regulated microfinance institution that currently serves over 270,000 clients in 61 branches in Myanmar. It is a fast-growing Institution with over 800 employees, with plans to expand to new regions, to serve additional segments of clients, with new and better products and services, to introduce innovations based on technology, and with an obvious need for additional departments and positions (www.dawn.com.mm). DAWN is registered under the Ministry of National Planning and Economic Development, and was granted a license by the Financial Regulatory Department to provide financial services to low-income clients as well as to small and medium businesses.

(FOR National STAFF ONLY)

JOB PROFILE

Job Title : MIS Administrator
Location : Head Office, Yangon
Number of Position : 1
Type of Contract : Open
Reports to : Deputy Manager (Digital)
 Job Purpose

The role is to lead and monitor the team which supports the execution of business strategy by implementing new digital projects and providing data reports for internal use across the operations, external bodies and the regulators. He/she needs to oversee different initiatives and projects, monitor the progress and completion and ensures that they meet the users’ expectations. The role is responsible and accountable for all aspects of MIS operations including system design, implementation, deployment, maintenance, support training and reporting (data retrieval and production of data reports) work related to MIS projects/systems.

 JOB DESCRIPTION

·       Develop SQL Scripts for customized reports requested by internal departments

·       Data mapping with two systems for Data Migration Process

·       Leading all the UAT Testing, supporting the core banking projects roll out

·       Configure MIS upon upgrading or due to changes in the policies or methodologies

·       Support in upgrading systems when new release is available

·       Manage User Accounts on all MIS related systems

·       1st Level support for MIS related systems/projects

·       Monitor, control and support MIS related system issues, complaints and concerns

·       Supervise and manage all MIS users

·       Act as a focal person in preparing and checking the regulator (FRD) reports and MIS reports for the internal teams and Senior Management Team

·       Collaborate with the users from the other teams to understand the report requirements and data accuracy and validity in the reports

·       Respond to ad hoc information requirements/reports from internal departments

·       Participate in writing scripts for the customized report and ensuring all the scripts data are correct

·       Prepare training materials and lead in delivering training of various system for new staffs/ new system features

·       Undertake other ad-hoc assigned tasks

SKILLS AND BEHAVIOURS

  Accountability:

·     Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values

·     Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

·     Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same

·     Widely shares personal vision for DAWN, engages and motivates others

Collaboration:

·     Builds and maintains effective relationships, with own team, colleagues and clients

·     Values diversity, sees it as a source of competitive strength

·     Approachable, good listener, easy to talk to

Creativity:

·     Develops and encourages new and innovative solutions

·     Willing to take disciplined risks

Integrity:

·     Honest, encourages openness and transparency

·     Always acts in the best interests of DAWN

PERSON SPECIFICATIONS

·     Master/bachelor’s degree in computer science or Information Technology or relevant qualification

·     Minimum 4 years’ experience in similar position

·     Preferable previous experience in MFI

·     Practical experience with a variety of software applications

·     Demonstrated working experience in MIS and digital projects

·     Proficient in the use of MIS Application and Microsoft Office

·     Can develop the SQL complex queries and knowledge for relational database system

·     Knowledge on Python and DBT tool

·     Excellent problem-solving and communication skill

·     Strong interpersonal skill and teamwork

·     Liaise well with team and end users

·     Possess ‘Can do’ attitude

·     Able to think outside the box

·     Can work independently and with team

·     Able to travel if require

To Apply

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or Human Resources Department Ph number 09-457750916 (Viber, Telegram), The Regency Offices, No.587, 3rdFloor, Pyay Road, Kamaryut Township, Yangon not later than  5 P.M, 20th  December 2024 (Friday).

Note: Candidates are also requested to mention in the applications if there is, blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.

 

To apply for this job email your details to jobs@dawn.com.mm

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