Contact Us

Customer Care

DAWN is committed to customer care and treating everyone with respect and understanding. We always look after our customers to ensure the best interactions, and satisfaction with our service and products.
If you feel you have been mistreated or have any other concerns, please tell us right away by phone 09425753077 or via our other complaint channels, so we can address the problem.

Contact Information

We are responsive, friendly and offer relevant information. If you need any support, we are happy to help you. Please contact us below:

Complaints

We care about the quality of service you receive from us, that is why we have a service complaints procedure for you to use when logging a complaint.
  • To make a complaint:
  • Direct phone call or message to the complaint hotline – 09425753077.
  • Directly inform to branch manager, by phone or at the branch.
  • Write physical note in the Complaints and Suggestions box in the branch.
  • Send Facebook Message through DAWN’s Facebook Page @DAWNMicrofinance.
  • Email to feedback@dawn.com.mm.
  • Our branches and complaint hotline are open Monday to Friday, 9:00 a.m. to 5:30 p.m.
  • Thank you so much for letting us know. Your feedback is valuable to us.

Head Office

  • Address- No. 587, 3rd Floor, Pyay Road, 2 Ward, Kamayut Township, Yangon

Branch Offices

Mekihtla Zonal Office
No (259), No (5) District, Meiktila-KyaukPadaung Road, NangTawKone Ward, Meiktila Township, Mandalay Division
09797136556 / 099797136565
Thakata Branch Office
No. 241,(3) Man Pyay, Thumana Street, Thaketa Township,Yangon.
09977218956 / 09457750921 / 09969948247 / 09797136600 / 09421166321
Mingalartaungnyunt Branch Office
No (55), Ground Floor, Mya Yar Gone Street, Tha Pyay Gone Ward, Mingalar Taung Nyunt Township, Yangon Division, Myanmar
09977218961 / 09457750926 / 09977874656 / 09797136333 / 09975585437
Thingyngyun Branch Office
No.322, San Pya (2) Street, San Pya Ward, Thingyngyun Township, Yangon Region.
09797136336 / 09457750938
Khayan Branch Office
No.204, (3) Street, (3) Ward, Khayan Township, South Yangon District, Myanmar.
09969983392 / 09443727414
East Dagon Branch Office
No.366, Mintat Street and corner of Bo Saw Naung Street, (9) Ward, East Dagon Township, Yangon.
09977845002 / 09457750936 / 09765492485
North Dagon Branch Office
No.366, Mintat Street and corner of Bo Saw Naung Street, (9) Ward, East Dagon Township, Yangon.
09969924272 / 09425749533 / 09977874668
No. 28, Ngwe Yamone Pan Chan Street, 5/3 Ward, Shwepyithar Township. Yangon
09977218958 / 09457750933 / 09765492486
Insein Branch Office
No.110, ZeeOhnKone Street, NantTharKone Ward, Insein Township, Yangon Division.
09977218955 / 09457750920 / 09891749419 / 09797136226
Mayangone Branch Office
Building No (1), No (945/Kha), Myit Tar Lane, Kyaik Waing Pagoda Road, Near Ye’ Yan Aung Bus Stop, Mayangone Township, Yangon Division.
9968019371 / 09425749534 / 09969948248 / 09891749418 / 09797136262
North Okkalapa ( 1 ) Branch Office
No. (441), NweNi(1)Street, (Gagyi) Ward, North Okkalapa Township, Yangon
09977218960 / 09457750925 / 09977874660 / 09797136446 / 09895711714
North Okkalapa ( 2 ) Branch Office
No. (441), NweNi(1)Street, (Gagyi) Ward, North Okkalapa Township, Yangon
09977844055 / 09457750935
Hlegu ( 1 ) Branch Office
No.111, Aung Mingalar (1) Street, Aung Mingalar Ward,Hlegu Township. Yangon Division.
09977218962 / 09457750927 / 09765492484
Hlegu ( 2 ) Branch Office
No.111, Aung Mingalar (1) Street, Aung Mingalar Ward,Hlegu Township. Yangon Division.
09969910164 / 09457750942
Mingalardon ( Htauk Kyant )
No.(234), YuuKaLit (6) Street, No (2/2) Toe Chae Ward, Htauk Kyant, Mingalardon Township, Yangon Division
09977860875 / 09457750934 / 09765492487
Mawlamyine ( 1 ) Branch Office
No. 200, Kyaikkhami Road, Daungzayat, Zay Gyo Quarter, Mawlamyine Township, Mon State, Myanmar.
09977218967 / 09457750928
Mawlamyine ( 2 ) Branch Office
No. 200, Kyaikkhami Road, Daungzayat, Zay Gyo Quarter, Mawlamyine Township, Mon State, Myanmar.
09977218968 / 09457750933 / 09891749417 / 09797136655
Mudon Branch Office
No.52-A, Bokyoe Street, Myoet Ma (1) Ward, Mudon Tsp, Mon State, Myanmar.
09977844998 / 09457750937 / 09891749416 / 09797136661
Paung Branch Office
NatKyichoung (Middle) Village, Paung Township, Mon State, Myanmar.
09969910163 / 09457751138
Chaungzon Branch Office
No. (-), Bo Gyoke Aung San Road (Main Road), Chaungzon East Ward, Chaungzon Tsp, Mon State.
09969924254 / 09457751140
Dawei Branch Office
No.( 362-A), ThamaWayama Street, KaNyone Yet, Tanintharyi Region, Myanmar
09977631275 / 09765424184 / 09792412499
Hpa-an Branch Office
No. 7/16, ThuDaNu Street, No (4) Ward, Hpa-an Township, Kayin State, Myanmar.
09977218966 / 09457750931
Dawei Branch Office
No.( 401), ThamaWayama Street, KaNyone Yet, Tanintharyi Region, Myanmar.
09977631275 / 09765424184
Bago ( 1 ) Branch Office
No.(9/454), Seinmyarchan Street, (2) Ward, Oaktha Myothit, Bago Township, Bago Region.
09977218963 / 09457750932
Bago ( 2 ) Branch Office
No.(9/454), Seinmyarchan Street, (2) Ward, Oaktha Myothit, Bago Township, Bago Region.
09977845170 / 09457750939 / 09765424180 / 09940948308 / 09750494028
Thanatpin Branch Office
No.(152/Kha), Bandula Street, SetKonePaing Ward, Thanatpin Tsp, Bago Region, Myanmar.
09797205599 / 09425754436
Kawa Branch Office
No (3/83), Yan Ta Bo Street, No (3) Kyaung Gyi Ward, Kawa Township, Bago Region.
09797136464 / 09443727411 / 09765478531
Letpadan Branch Office
No (26), (3) Street, MinYat Ward, Letpadan Township, Yangon Division, Myanmar
09797205588 / 09457750943 / 09765478530
Tharrawaddy Branch Office
No.122, Akwet No.135/Sa, LanMaDaw Road, KwetThit Ward, Tharrawaddy Tsp, Bago Region, Myanmar.
09969948439 / 09425754437
Taungoo Branch Office
No. (124), Nanda Kyaw Htin Street, (22) Ward, Min Gyi Nyo, Taungoo Tsp, Bagon Division.
09969924256 / 09457751141 / 09765477164 / 09405149051
Oaktwin Branch Office
No (1-Ya), Khaing Shwe War Street, Kyet Thun Khinn (1) Ward, Oktwin Township, Bago Division, Myanmar.
09969924269 / 09457751142
Phyu Branch Office
No. (277), Bahtoo (5th) Street, Theingone Ward, Phyu Township, Bago Region.
09969924270 / 09425749532
Kyauktage Branch Office
No. (ZaPa/164), Aung Thapyay Street, ZayPaing Ward, Kyauktaga Tsp, Bago Region, Myanmar.
09969948249 / 09425753078 / 09765478529
Yedashe Branch Office
No. (-), Mingyinyo Street, No. (4) Ward, Yedashe Township, Bago Region.
09765424185 / 09977631279 / 09977631280 / 09765424183 / 09972349092
Nattalin Branch Office
No (82), Bo Yone Street, MyoetMa Ward, Thanatpin Township, Bago Region.
09969982941 / 9443727408
Zigon Branch Office
No. (2/C 31), Gone Street, (2) Ward, Zigon Township, Bago Region.
09969982942 / 09443727409
Gyobingauk Branch Office
No. (64), Panbedan Street,Gyobingauk Township, Bago Region.
09969948441 / 09425754439
Min Hla Branch Office
No. (-), Paukpintan Road, No. (3) Ward, Minhla Township, Bago Region.
09797205665 / 09443727412
Okpho Branch Office
No. (2), Thandadar Street, Kyaunggyidan Ward, Oakpho Township, Bago Region.
09977873493 / 09443727415
PaungDe Branch Office
No (-), (36) Street, Min Kwet (3) Ward, Paungde Township, Bago Region.
09969925199 / 09457750944
Thegon ( 1 ) Branch Office
No. (190 D), Nateban Street, No. (1) Ward, Thaegone Township, Bago Region.
09977218964 / 09457750929
Thegon ( 2 ) Branch Office ( InnMa )
No (8), Ah Shae Paing Street, Thiri Yadanar Ward (East), InnMa, Thegon Township, Bago Division.
09969983391 / 09443727413
Pyay ( 1 ) Branch Office
No. (897), Tayotesu Myintat Street, Nawin Ward, Pyay Township, Bago Region.
09969910684 / 09457750940
Pyay ( 2 ) Branch Office
No. (897), Tayotesu Myintat Street, Nawin Ward, Pyay Township, Bago Region.
09969923667 / 09457750941
Shwedaung Branch Office
No. (22-A), U Pai No. 56-A, Kugyi Road, Kyar Ni Kan Ward, Shwedaung Township, Pyay District, Bago Region.
09969948246 / 09425753075
PaukKhaung Branch Office
No. (116), Pyitawthar Street, No. (5) Ward, Paukkhaung Township, Bago Region.
09977873492 / 09895706510
PaDaung Branch Office
No(11/Ka), SeinPanPyar LanMaDaw Street, YadanarBone Ward, Okshitpin Township, Bago Division.
09969983394 / 09895706502
Kan-Ma Branch Office
San Pya (1) Street, (4) Ward, Kanma Township, Magway Division.
09977218965 / 09457750930
Aunglan Branch Office
No. 65, Khat Tar Road, Zay Ya Wadi Eard, Aung Lan, Magway Division.
09797136660 / 09443727417
Taungdwingyi Branch Office
No. (4),OwnTaw (1) street, OwnTaw (2) Ward, TaungTwinGyi Township, Magway Division, Myanmar.
09977874249 / 09895706504
Magway Branch Office
No (253), Mae Htee Street, Near Yan Pal Zay, Yan Pal Ward, Magway Township, Magway Division, Myanmar.
09977875520 / 09895711707
Minbu Branch Office
Building No (22-A), Magway-Minbue Road, No (1) Ward, Minbue Township, Magway Division, Myanmar.
09977875523 / 09895711708
Myoetthit Branch Office
No. (–),Pi Tauk Myine Road, Zay Ward, Myo Thit Township, Magway Division, Myanmar.
09891749412 / 09797205775
Netmauk Branch Office
No.(271), Aung Mingalar street, Myoma Kwet Thit Ward, Nat Mauk Township, Magway Division, Myanmar.
09891749413 / 09797205757
Lawe Branch Office
No. (-), Myothit (18) Street, No. (6) Ward, Lewe Township, Naypyitaw Council.
09765424185 / 09977631279
Yamethin Branch Office
No. 205,Thilawa (1) Kwar Nyo Road, Wah Toe Ward, Mandalay Division.
09977874245 / 09895706505
Meiktila Branch Office
No (259), No (5) District, Meiktila-KyaukPadaung Road, NangTawKone Ward, Meiktila Township, Mandalay Division.
09977874661 / 09895711704
PyawBwe Branch Office
No. (93), (6) Street, Shwepyiyanaung Ward, Pyawbwe Township, Mandalay Region.
09977874252 / 09895706507
MyinGyan Branch Office
No. (39), Thazin Street, No (19) Ward, MyinGyan Tsp, Mandalay Division, Myanmar.
09977874664 / 09895711705
Taungtar Branch Office
No(-), DamarYone Street, No (2) Ward, Taungtha Township, Mandalay Division, Myanmar.
09765424179 / 09405149049
Tharzi Branch Office
No.(1) Thayar Aye Ward, YonePaungSone Street, Between 40 Street and 41 street , Thazi Township, Mandalay Division, Myanmar.
09977874250 / 09895706506
Wundwin Branch Office
No(1) Myoet Ma Ward, Myat Bhone Shin Bagoda Street, Thedaw Township, Myanmar.
09977874657 / 09895711706
Kyaukse Branch Office
No (255), GTC University Road, Tan Soe Gate Ward, Kyaukse Township, Mandalay Division, Myanmar.
09797136644 / 09891749411
Myittha Branch Office ( Kumae Tsp )
No. (201), Power Tuition Street, Thoneyarthi Road, No. (1st) Ward, Kume, Myittha Township, Mandalay Region.
09797136633 / 09891749410
Sintgaing Branch Office
No.(1), Corner of SinTheinGi Road and Cherry Road, YanAungMyin Ward, Sintgaing Township, Mandalay Division, Myanmar.
09797205656 / 09977754642
Sagaing Branch Office
No (-), Min Street, Pwal Seik Ward, Sagaing Township, Sagaing Division, Myanmar.
09797205566 / 09891749414
Monywa Branch Office
No(54/Gagyi), Seikta Thukha Street, Corner of Maggin Street, Myawaddy ward, Monywa Township,Sagaing Division, Myanmar.
09797205577 / 09977754569
Nawnghkio Branch Office
No. (33), Kwarnyo Street, Nalmyay (4), Buta Ward, Nawnghkio Township, Shan State. 09 765683910 / 09 765683911
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