Risk and Compliance Manager – Head Office

The objective of risk management is to define methodologies to ensure that the risks that originated in the operations associated with the credit cycle (credit initiation, account maintenance, and collections) at Dawn Microfinance can be managed, controlled, and monitored and are acceptable to the business strategic goals.

In alignment with this objective, the Risk and Compliance Manager will be responsible for fully supporting the direct Supervisor: Risk and Compliance Manager on the designated activities and tasks to meet the Risk and Compliance Department’s objectives and Risk Processes, mainly: Supervise and support portfolio performance monitoring, Credit cycle process reporting, Portfolio Growth, Account Maintenance and Recovery strategies, Credit and Risk policy implementation, IT Risk, Audit and Compliance, Risk management tools implementation.

Portfolio performance tracking and analysis:

• To monitor and evaluate performance indicators of the portfolio and study the trends for business growth, product acceptance, product cycle stage, and risk levels.
• To review the credit portfolio and propose appropriate corrective measures are initiated to ensure that overall business plan objectives are met and advise management through timely reports.
• Monthly RMC (Risk Management Committee) meeting data collection and preparation.

Credit Cycle process reporting

• To analyze the Risk Management Reports
• To Conduct an ongoing review and analysis of the credit portfolio to determine delinquency patterns and recommend appropriate action
• To visit periodically the branches to evaluate and update the Risk Maps. Produce the necessary reports from the system in order to provide the Risk Manager with enough information to carry out its functions.
• To evaluate the credit process flow to identify opportunities for improvement and coordinate the implementation of the corrective tools.
• To monitor and review loan officer productivity levels and advise Commercial and Operations for appropriate action.
• To supervise the accomplishment of the risk exposure and authorization limits and generate periodic reports on results.
• Ensure the loan process and credit-underwriting activity is fully compliant with internal and external policy and procedure.

Portfolio Growth, Account maintenance and Recovery strategies definition

• To participate in the generation of Management strategies, based on risk and profitability models, with the purpose of optimizing account growth, customer acquisition, and portfolio profitability.
• To support the business in the identification of Operational and Market related risks, generating adequate documentation and control tools where applicable.
• Engage in delinquency management and follow up on the recovery plans.

Credit and risk policy implementation

• Assist Risk and Compliance Manager for developing risk policies and procedures, risk limits and approval authorities.
• To collaborate in the development of policy and process guidelines for new products or commercial initiatives.
• Provide assistance on the implementation of all aspects of the risk function, including implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks.
• Perform risk assessments by identifying the key risks and assessing mitigating controls to determine the risk profile for the organization.
• Maintain an inventory of internal controls map them to key risk areas
• To work with commercial and operation Units to optimize credit policies
• Prepare risk, control and compliance evaluation reports
• Develop reports to analyze and advice on risk perceptions and recommended options to mitigate risks
• To review the compliance of the norms related to risk management that are issued by the banking regulators.

IT Risk

• Identify potential risks and develop procedures that staff must follow to reduce or manage those risks.
• Play an active role in creating and implementing policies that are designed to demonstrate compliance with industry regulations.

Audit and Compliance

• Ensure overall coordination of audit and compliance activities at the head office and branches.
• Ensure compliance issues are reported to the line managers and follow up to ensure prompt compliance- Line Reporting
• Provide control and compliance evaluation report to the management on monthly basis-Management Reporting
• Create awareness in the bank on prevention, detection and correction of fraud across the bank’s network.
• Conduct regular spot visits and supervision of Branch and HO control Staff, identifying and solving operational risk event like fraud, misconduct, customer complaints or staff conflicts.
• Ensure the implementation of the branch over the recommendation by internal & external audit.
• Provide follow up on approved recommendations of internal and external auditors to ensure timely compliance.
• Maintain a risk and compliance register based on the identified applicable laws and regulations, fraud schemes, and AML considerations.
• Be a point of contact on AML/KYC, Conflicts of Interest and other compliance related issues.
• Ensure fully compliance with law, directives, notification and order issued by Financial Regulatory Department.
• Advise management of any possible area of policy weakness and recommend amendment as appropriate.
• Custody of all bank’s policies, process and key function documents

Career Profession:

• Bachelor’s Degree in economics, Industrial Engineering, Finance, Mathematics, Statistics, or Business. Master’s degree is preferred.

Experience Required

• Experience of 5 to 10 years at the similar role in a Bank or Microfinance.

Professional skills:

• Strong knowledge in Credit Risk Management and loan portfolio management.
• Knowledge in Counterparty, Market and Operational Risk.
• Knowledge of standard reports required for Credit Business Management, and experience ensuring data-integrity and timely delivery.
• Background and strong knowledge in financial analysis.
• Background and strong knowledge in data analytics.
• Understanding of legal, compliance and regulatory framework.
• High proficiency in MS Office, especially Excel.

Language skills:

• High English Proficiency (written and spoken)

Personal skills:

• Excellent relationship management with good presentation skills.
• Must be adaptable, innovative
• Strong analytical skills
• Team player and team spirit

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or Human Resources Department phone 09-457750916 (Viber), No.587, 3^rd Floor, The Regency Offices, Pyay Road, 2^nd Ward, Kamayut Township, Yangon not later than 5PM on 20^th November  2024.                                

Note: Candidates are also requested to mention in the applications if there is, blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.