Senior MIS Officer (Head Office, Yangon)

  • Full Time
  • Yangon

Early Dawn Microfinance Company Limited (“DAWN”) is a regulated microfinance institution that currently serves over 270,000 clients in 69 branches in Myanmar. It is a fast-growing Institution with over 1,000 employees, with plans to expand to new regions, serve additional segments of clients, offer new and better products and services, introduce innovations based on technology, and an obvious need for additional departments and positions (www.dawn.com.mm). DAWN is registered under the Ministry of Planning and Finance, and was granted a license by the Financial Regulatory Department to provide financial services to low-income clients as well as to small and medium businesses.

(FOR National STAFF ONLY)

JOB PROFILE 

Job Title : Senior MIS Officer
Location : Head Office, Yangon
Number of Position : One
Type of Contract : Open
Reports to : Deputy MIS Manager
Job Purpose

The role is responsible and accountable for all aspects of MIS operations including system design, implementation, deployment, maintenance, support training and reporting (data retrieval and production of data reports) work related to MIS projects/systems.

JOB DESCRIPTION

  • 1st Level support for MIS related systems
  • Create and update rules and product templates in accordance with the updated orders and policy
  • Develop SQL scripts for the customized report and work with the team to ensure all the scripts data are correct
  • Support and solve system errors and work with the software vendor if needed
  • Handle the user errors, complaints and concerns
  • Supervise MIS users from branches and head office
  • Collaborate with the users from the other teams to understand the report requirements and data accuracy and validity in the reports
  • Respond to ad hoc information requirements/reports from the internal departments
  • Assist the MIS specialist in preparing MIS reports for the monthly FRD reports and the ad-hoc reports requested by the regulators and the internal team
  • Lead and deliver MIS training for new staffs/ new system features and  prepare training materials and the user manuals
  • Under take other ad-hoc assigned tasks
SKILLS AND BEHAVIOURS

  Accountability:

  • Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

  • Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same
  • Widely shares personal vision for DAWN, engages and motivates others 

Collaboration:

  • Builds and maintains effective relationships, with own team, colleagues and clients
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to

Creativity:

  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks

Integrity:

  • Honest, encourages openness and transparency
  • Always acts in the best interests of DAWN
 PERSON SPECIFICATIONS

  • Master/Bachelor Degree in Computer Science or Information Technology or relevant qualification
  • Minimum 3 years’ experience in similar role
  • Proficient in Microsoft Office Usage
  • Proficient in developing SQL scripts for the customized reports from the large datasets
  • Good interpersonal skill and presentation skill
  • Can work independently and with team
  • Effective communication skills and able to communicate in English if required
  • Able to work under challenging situation with minimum supervision
  • Possess ‘Can do’ attitude
  • Able to travel if require
To Apply 

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or Human Resources Department, No.587, 3rd Floor, The Regency Offices, Pyay Road, 2nd Ward, Kamayut Township, Yangon not later than  5PM. 31st, August, 2022 (Wednesday).

Note: Candidates  are  also  requested  to  mention  in  the  appications if  there  is,  blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.

To apply for this job email your details to webadmin@mig.dawn.com.mm

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