Project Officer (Head Office, Yangon)

  • Full Time
  • Yangon

Early Dawn Microfinance Company Limited (“DAWN”) is a regulated microfinance institution that currently serves over 270,000 clients in 69 branches in Myanmar. It is a fast-growing Institution with over 1,000 employees, with plans to expand to new regions, serve additional segments of clients, offer new and better products and services, introduce innovations based on technology, and an obvious need for additional departments and positions ( DAWN is registered under the Ministry of Planning and Finance, and was granted a license by the Financial Regulatory Department to provide financial services to low-income clients as well as to small and medium businesses.



Job Title : Project Officer
Location : Head Office, Yangon
Number of Position : Two
Type of Contract : Open
Reports to : Project Manager
Job Purpose 

The Project Officers will be assigned to various projects and will ensure projects are monitored and delivered successfully within the required timeframes. The role is mainly responsible to do nationwide roll-out and technical support of DAWN’s IT and Digital projects. The role will work with internal and external stakeholders to establish and maintain relationships.


  • Responsible for supporting system project implementation, including configuration, testing, user training, system support and etc.
  • Perform business analysis and system design to fulfill user requirements
  • Provide end-user support, such as troubleshooting and answering enquires on system applications
  • Prepare training materials and project documents
  • Document and keep track of follow-up actions after the project meetings
  • Assist in gathering and analyzing end-user requirements
  • Implement change requests and application enhancements
  • Coordinate with other departments for the project improvements
  • Perform UAT, troubleshooting, and tests on the required systems to assist the project stakeholders
  • Monitor project status and prepare project status report for the IT Project Manager
  • Perform technical support (L1 support) to projects running in the organization
  • Assist the project manager in data preparation and project presentation
  • Assist with various duties related to projects


  • Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modeling DAWN values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


  • Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same
  • Widely shares personal vision for DAWN, engages and motivates others

  • Builds and maintains effective relationships, with own team, colleagues and clients
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks


  • Honest, encourages openness and transparency
  • Always acts in the best interests of DAWN


  • Bachelor’s Degree in Computer Science / Information Technology or equivalent
  • Preferable at least 1 year of experience in the digital projects implementation and having MFI experience will be an advantage
  • Preferable understanding in ERP logic
  • Preferable analytical and creative approach to problem solving
  • Excellent interpersonal skill and presentation skill
  • Effective communication skill and able to communicate in English if required
  • Ability to build good relationship between the project team and the end users
  • Willing to learn ability and able to think outside the box
  • Able to work under challenging situation with minimum supervision
  • Able to travel to any DAWN’s branch office area for projects
To Apply 

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: or Human Resources Department, No.587, 3rd Floor, The Regency Offices, Pyay Road, 2nd Ward, Kamayut Township, Yangon not later than  5PM. 31st, August, 2022 (Wednesday).

Note: Candidates  are  also  requested  to  mention  in  the  applications if  there  is,  blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.

To apply for this job email your details to

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