MIS Officer (Yangon)

Early Dawn Microfinance Company Limited (“DAWN”) is a regulated microfinance institution that currently serves over 270,000 clients in 68 branches in Myanmar. It is a fast-growing Institution with over 1,000 employees, with plans to expand to new regions, to serve additional segments of clients, with new and better products and services, to introduce innovations based on technology, and with an obvious need for additional departments and positions (www.dawn.com.mm). DAWN is registered under the Ministry of Planning and Finance, and was granted a license by the Financial Regulatory Department to provide financial services to low-income clients as well as to small and medium businesses.



Job Title : MIS Officer
Location : Head Office, Yangon
Number of Position : One
Type of Contract : Open
Reports to : MIS Manager

Job Purpose

MIS Officer supports the execution of our business strategy by designing, developing, integrating and supporting local information for internal use across the operations. MIS Administrator responsible and accountable for all aspects of MIS Operations including system design, implementation, operation, maintain, development and training. Regular travel throughout Myanmar is required. Good at Myanmar and English is essential.


  • Participate in new MIS projects implementation and deployment
  • Check daily transactions/reports for MIS reporting
  • Monitor microfinance MIS system
  • Responsible to support all aspects of MIS systems
  • Support and solve system errors, user errors, and complaints
  • Supervise MIS users from branches and headquarter
  • Provide MIS training and record training attendance and feedback
  • Check and generate MIS daily, weekly, and monthly reports
  • Generate various types of MIS reports for the requested personals
  • Record and maintain MIS related devices and accessories stock list
  • Provide support, training, and communication with the users for DFA tablet and web version
  • Carry out any assigned ad-hoc MIS tasks
  •  Able to travel if required



  • Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


  • Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same
  • Widely shares personal vision for DAWN, engages and motivates others


  • Builds and maintains effective relationships, with own team, colleagues and clients
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks


  • Honest, encourages openness and transparency
  • Always acts in the best interests of DAWN


  • Bachelor Degree in Computer Science or Information Technology or relevant qualification
  • Must have at least 1-year experience in similar position
  • Proficient in Microsoft Office Usage and competent working knowledge on Excel
  • Preferable previous work experience in writing SQL query
  • Strong presentation and analytical skill
  • Effective communication skills and able to communicate in English if required
  • Good interpersonal skill and teamwork
  • Able to work under challenging situation with minimum supervision
  • Possess ‘Can do’ attitude

To Apply

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or Human Resources Department, No.587, 3rd Floor, The Regency Offices, Pyay Road, 2nd Ward, Kamayut Township, Yangon not later than 5 PM. 20th, May 2022 (Friday).   

Note: Candidates are also requested to mention in the applications if there are,  blood/marriage relationships with the existing DAWN employees, and please identify two reference persons. No requirement for photos or copies of certificates and only short-listed candidates will be contacted.

To apply for this job email your details to jobs@dawn.com.mm

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